We are moving to a new system, and the patient portal is not currently the best option to use to contact us. LBJI is currently not operating in Exscribe, as we are fully transitioned to the new one. Please call your provider's direct phone number or the 219-921-1444 number to ensure you get a prompt response. Details for the new portal will be shared soon. Thank you for your patience! – LBJI Team.