Discrimination Is Against the Law

Lakeshore Bone & Joint Institute complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Lakeshore Bone & Joint Institute does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Lakeshore Bone & Joint Institute provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Lakeshore Bone & Joint Institute provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services contact the Professional Services Administrator, Susan Gervais at LBJI. 601 Gateway Boulevard, Chesterton, IN 46304. Phone (219) 921-1302 or fax (219) 921-0533.

If you believe that Lakeshore Bone & Joint Institute has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Susan Gervais, Professional Services Administrator, 601 Gateway Boulevard, Chesterton, IN 46304. Phone (219) 921-1302, Fax (219) 921-0533, or email at s.gervais@LBJI.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Susan Gervais, Professional Services Administrator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509F, HHH Building
Washington, D.C. 20201
1 (800) 368-1019, (800) 537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Arabic
ل حوظة : إذا ك نت ت تحدث اذك ر ال ل غة، ف إن خدمات ال م ساعدة ال ل غوی ة ت تواف ر لك ب ال مجان . ات صل ب رق م 1-xxxx-xxx-xxx) رق م .(1 219 921-1302 :وال ب كم ال صم ھ

Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-219 921-1302)。

Dutch
AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1- 219 921-1302.

French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-219 921-1302)

German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-219 921-1302.

Japanese
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-219 921-1302まで、お電話にてご連絡ください。

Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-219 921-1302번으로 전화해 주십시오.rean

Pennsylvanian Dutch
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-219 921-1302.

Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-219 921-1302 (телетайп: 1-219-921-1302

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-219-921-1302.

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-219 921-1302.

Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-219 921-1302.