Non-discrimination and Accessibility

Non-discrimination and Accessibility

Discrimination is Against the Law

Lakeshore Bone & Joint Institute complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Lakeshore Bone & Joint Institute does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Lakeshore Bone & Joint Institute provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Lakeshore Bone & Joint Institute provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services contact the Professional Services Administrator, Susan Gervais at LBJI. 601 Gateway Blvd. Chesterton, IN 46304 219-921-1302 or fax 219-921-0533.

If you believe that Lakeshore Bone & Joint Institute has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance with Susan Gervais, Professional Services Administrator 601 Gateway Blvd. Chesterton, IN 46304. Phone 219 921-1302, Fax 219 921-0533 or e-mail at s.gervais@LBJI.com. You can file a grievance in person or by mail, fax, or e-mail. If you need help filing a grievance, Susan Gervais, Professional Services Administrator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509F, HHH Building
Washington, D.C. 20201
1800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


Arabic
ل حوظة : إذا ك نت ت تحدث اذك ر ال ل غة، ف إن خدمات ال م ساعدة ال ل غوی ة ت تواف ر لك ب ال مجان . ات صل ب رق م 1-xxxx-xxx-xxx) رق م .(1 219 921-1302 :وال ب كم ال صم ھ

Chinese
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-219 921-1302)。

Dutch
AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1- 219 921-1302.

French
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-219 921-1302)

German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-219 921-1302.

Japanese
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-219 921-1302まで、お電話にてご連絡ください。

Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-219 921-1302번으로 전화해 주십시오.rean

Pennsylvanian Dutch
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-219 921-1302.

Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-219 921-1302 (телетайп: 1-219-921-1302

Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-219-921-1302.

Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-219 921-1302.

Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-219 921-1302.

Thank you for voting Lakeshore Bone & Joint Institute Best of the Region AGAIN!!!

"Lakeshore Bone & Joint Institute practices advanced orthopedic health care, tailored to each patient's unique needs. A culture has been fostered amongst our medical staff in which our comprehensive care is centered around the patient. This attitude, combined with our providers' skills has led to many successful outcomes for our patients. It is an honor to have earned the trust of our patients and their families, as resulted in being voted #1 as Best of the Region."
Thomas Kay, MD
President
Lakeshore Bone & Joint Institute

 

 

 

 


Lakeshore Bone & Joint Institute has been a participating member of the Amerian Orthopedic Assocation's Own the Bone program for the past five years and has received Star Performer recognition all five years